Privacy Policy

Personal Data Collection Statement (PICS)

This Personal Data Collection Statement ("PICS") is designed to inform you about the collection and use of your personal data in accordance with the Personal Data Protection (Privacy) Regulations. Specifically, it covers:

  • The purpose of collecting and using your personal data when you use this website ("Website") or purchase products through it ("Products").
  • The third parties with whom your personal data may be shared.
  • Contact details for submitting requests to access or correct your personal data.

We may update this PICS by revising this page, so please review it periodically to stay informed about any changes.

1. User Data

1.1 ("we", "us", "our") refers to the entity responsible for collecting your data.

2. Data Subjects

This PICS applies to personal data of ("you" or "your"):

  • Visitors: Individuals who visit our website.
  • Users: Individuals who purchase, request, or receive products.
  • Contacts: Individuals who contact us via our website, email, or other methods.

3. What We Collect

3.1 We may collect, store, process, transfer, and use the following types of personal data:

From Visitors:

  • IP address or other unique device identifiers;

From Users:

  • Username;
  • Account password;
  • Full name;
  • Email address;
  • Billing address;
  • Delivery address;
  • Payment information;
  • Telephone number;

From Contacts:

  • Full name;
  • Email address;
  • Any other personal data you provide to us. (*denotes mandatory personal data)

3.2 If you do not provide us with the required mandatory personal data, we may not be able to provide access to our website, deliver products, or respond to your inquiries.

4. Purpose and Use

4.1 We may collect, store, process, transfer, and use your personal data for the following purposes:

(a) To provide our products, including:

    • Managing and fulfilling your orders;
    • Creating and updating your account if you choose to register on our website;
    • Processing billing and payment for your orders;

(b) To monitor and analyze the use of our website and compile aggregate statistics about such use;

(c) To personalize your experience on our website, including identifying your preferences and behavior to better meet your individual needs;

(d) To improve our website and products based on information and feedback we receive from you and by analyzing website use and product purchases;

(e) For research and development, including using your personal data to test, research, analyze, and support product development (including machine learning);

(f) For customer service and to help us respond more effectively to your inquiries, feedback, and support requests;

(g) For non-marketing communications related to your orders, such as order confirmations and dispatch notifications;

(h) For technical purposes and project management requirements;

(i) To maintain the security and integrity of personal data collected through our website;

(j) For fraud prevention;

(k) For legal proceedings or as required by regulatory authorities, government agencies, or official requests;

(l) For direct marketing, but only with your consent (see paragraph 11 below);

(m) For other purposes directly related to the above.

4.2 Your personal data may not be used for any other purpose unless:

(a) You have explicitly consented to its use for other purposes;

(b) The purpose is directly related to the original reason for collecting the personal data;

(c) We are allowed to use the personal data for other purposes under applicable laws and regulations.

5. Recipients of Personal Data

5.1 We may share your personal data with the following individuals or entities:

(a) Our employees and officers;

(b) Our subsidiaries and their employees and officers;

(c) Shopify Inc. and its subsidiaries and parent companies, our IT service provider managing the website and processing orders;

(d) PayPal Holdings Inc. and its subsidiaries, and other payment processors ("Payment Processors") that handle payment transactions related to our products or business;

(e) Our product suppliers ("Suppliers") for order fulfillment and dispatch;

(f) Other service providers and data processors, such as:

    • Administrative service providers
    • IT service and software suppliers
    • Data analytics providers
    • Service providers for data input and processing
    • Cloud service providers
    • Credit reference agencies

(g) Our insurers and financial institutions;

(h) Our legal, financial, and accounting advisors;

(i) Other entities as required by law, regulation, legal process, or government requests, or where necessary for security purposes, including fraud prevention;

(j) Other companies, organizations, or individuals in connection with corporate transactions, such as mergers, sales of assets, consolidation, reorganization, financing, or acquisitions.

5.2 When making payments through payment processors, you enter into a contract directly with them and are bound by their terms and privacy policies. We recommend reviewing the payment processor’s privacy policy and consenting to any terms not covered by this PICS or our Privacy Policy.

5.3 When sharing your personal data with third parties, we ensure its confidentiality through confidentiality clauses or other safeguards in agreements with those third parties.

5.4 We may share your personal data with individuals or entities not listed in paragraph 5.1 if we inform you beforehand and obtain your consent.

6. Cookies

  • Cookies are small data files used to enhance the functionality and efficiency of the website, improving your user experience.
  • We use cookies to store technical data, remember user preferences, and analyze website navigation.
  • Cookies are categorized as necessary, functionality, or performance cookies.
  • By using the website, you consent to the use of cookies, which can be managed or removed through your browser settings.

7. Data Retention

  • Personal data will be kept as long as necessary to fulfill the purposes for which it was collected, including contractual or legal obligations.
  • Data will be securely disposed of after the retention period ends.

8. Access and Correction

  • You have the right to request a copy of your personal data and ask for corrections if it is inaccurate.
  • Requests may incur a reasonable processing fee.
  • To request access or correction, you can contact the company.

9. Direct Marketing

  • Personal data may be used for direct marketing activities, but only with your explicit consent.
  • You can opt-in or opt-out of marketing communications, and your preferences can be adjusted at any time.
  • If you consent to direct marketing, your data may be shared with third parties for marketing purposes.